1. Your lower back has nothing to lean on
Most office chairs offer a flat backrest and call it support. But your spine isn't flat it curves inward at the lower back. With nothing filling that curve, your back slowly collapses into a C-shape as the hours pass, and the muscles around your spine spend all day holding you up instead.
A proper ergonomic chair supports that curve with adjustable lumbar support that slides up or down to meet your spine exactly where it needs it. Not a fixed bump in the foam, it's support that adapts to you.